All in-store purchases are Final Sale and cannot be returned. Online purchases may be returned for store credit only, less a 15% restocking fee, if they’re postmarked within 7 days of delivery. Returned items must be in their original condition - unworn, unwashed, and with all tags attached. Items not postmarked within 7 days will become the sole property of The Curatorial Dept. Return shipping costs are the responsibility of the customer.
To start a return, please email admin@curatorialdept.com with “RETURN” in the subject line. Once approved, mail your item to:
The Curatorial Dept.
3360 Glendale Blvd.
Los Angeles, CA 90039
Because we’re a consignment-based shop, our business model requires that we pay consignors shortly after each sale. Once that payment or credit goes out, it’s not possible to reverse the transaction. Accepting returns makes our bookkeeping (and frankly, our sanity) shall we say… complicated. Thank you for your understanding!
We’re a small but mighty team, and we genuinely appreciate your understanding and support—it keeps this whole beautiful operation running smoothly.